BlindPost BlindPost

Acceptable Use Policy

Effective Date: June 3, 2026

This Acceptable Use Policy ("AUP") sets out the rules that apply to your use of BlindPost ("the App"). The AUP supplements the Terms of Service and Privacy Policy; by using BlindPost you agree to follow it. Where the AUP and the Terms conflict, the Terms control.

1. Scope

This AUP applies to all content you create, send, post, or share through BlindPost, including:

  • private one-to-one chats;
  • group chats;
  • channels you own or subscribe to, topics posted in channels, and comments on those topics;
  • avatars, profile information, and channel metadata visible to other users.

It also applies to any account you control on the BlindPost network.

2. Acceptable Use

You may use BlindPost to communicate with people you know, to participate in groups you have been invited to, and to publish content through channels you own. Public-facing content you put on the platform must comply with applicable law and the rules in Section 3.

3. Prohibited Content and Behavior

You must not use BlindPost to create, share, request, or solicit content of the following kinds, or to engage in the following activities:

Illegal content.
Anything illegal where you are, where the recipient is, or where our service operates. Includes — without limitation — content depicting violence against people, content that promotes terrorism, content that facilitates trafficking of regulated goods, and content that infringes intellectual property rights.
Child sexual abuse material (CSAM).
We have zero tolerance for content that sexually exploits, abuses, or endangers children. Suspected CSAM will be reported to NCMEC and to other authorities where required by law. Accounts involved will be removed.
Threats and serious violence.
Direct threats of violence, threats targeting an identifiable person, or content that incites others to commit violence.
Sexual content involving non-consenting adults.
Including non-consensual intimate imagery and content that sexualizes a person without their consent.
Hate speech.
Content that attacks or dehumanizes a person or group based on race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or similar protected characteristic.
Harassment, bullying, doxxing.
Sustained or targeted attacks against a person, posting another person's private information without their consent, or coordinating others to do so.
Spam.
Unsolicited bulk messaging, repeated unwanted contact after the recipient has indicated they are not interested, fake account networks, and engagement manipulation.
Impersonation and deception.
Pretending to be a person, organization, or official channel you have no right to represent, in a way designed to deceive others.
Malware, phishing, and account theft.
Distributing software that harms devices, sending links designed to steal credentials or trick recipients into giving up their accounts, or attempting to access another user's account.
Platform abuse.
Reverse engineering, scraping at scale, automated mass account creation, abusing the reporting system to silence other users, or attempting to bypass platform safeguards.

4. Channel Owners

If you create or operate a channel, you are responsible for the content you publish through it. You may not use a channel to do anything Section 3 prohibits, and you are expected to keep your own channel free of obvious abuse from subscribers participating in topic comments. Subscribers remain responsible for content they post (including topic comments).

5. End-to-End Encryption and Content Moderation

BlindPost is an end-to-end encrypted ("E2E") service. We design the system so that we cannot read your one-to-one messages, group messages, or channel content while they are in transit. This shapes how content moderation works:

  • We do not proactively scan your content. We have no technical means to do so for E2E material.
  • When you submit an in-app abuse report, you explicitly authorize us to receive a copy of the specific message you are reporting, along with limited context. The rest of your conversations remain private.
  • Outside of reports you submit yourself, we cannot review the content of your communications.
  • Where our network identity layer makes it technically possible, we may refuse to relay messages from accounts that violate this AUP and prevent those accounts from registering new devices on the network.

We do not consider end-to-end encryption a defense for content covered by Section 3.

6. Reporting Abuse

You can report content from within the App: open the message, tap and hold (or use the topic action menu), and select Report. Choose a category, optionally add notes, and submit. We aim to review reports within a reasonable time, prioritizing safety-critical categories such as threats and CSAM. We do not respond to every report individually; if action is required, the affected user will receive a notice in the App. You may also contact us by email at [email protected].

7. Enforcement

When we determine that content or behavior violates this AUP, we may take one or more of the following actions:

  • decline to relay the message in question through our network;
  • restrict the offending account's ability to send messages, post topics, or operate channels;
  • remove the offending account from the BlindPost network identity registry, which prevents it from registering new devices on our infrastructure;
  • preserve and disclose information as required by valid legal process or where we believe in good faith that disclosure is necessary to prevent imminent serious harm.

Local copies of messages already delivered to other users' devices remain under the control of those users. Because BlindPost is end-to-end encrypted, we cannot delete messages from your device or from a recipient's device. We can, however, prevent further violating content from the same account from entering the network.

8. Appeals

If your account has been actioned and you believe this was a mistake, you may appeal by emailing [email protected] from any address with "Appeal" in the subject line. Please include enough information for us to identify the account (such as the user ID shown in the App) and a brief explanation. We will reply when we have reviewed the appeal.

9. Changes to This Policy

We may update this AUP from time to time, for example to address new product capabilities or new categories of abuse. When we make material changes, we will update the Effective Date above and, where reasonable, provide notice in the App or on our website. Continued use of BlindPost after the new Effective Date means you accept the updated AUP.

10. Contact